• You can measure your own nails and find your size from our size guide images. We have provided size charts and nail shape guides for each product link, making it easy for you to compare.
• If you have measured your nails multiple times and the sizes differ within a 1mm range, and you are unsure of what size to choose, you can try the following:
• Since the difference between each size is only 1mm, you can choose a slightly larger size if you are unsure. If it is slightly too big, you can use the nail file that comes with our set to achieve your desired size.
• If you are not confident in measuring your nails, you can order our sizing kit, which contains a nail for each size, allowing you to find your perfect fit.
• If you have any questions, please leave us a message and we will do our best to help you!

Learn more→

Yes, all of our nails are reusable, as they are made with high-quality craftsmanship and can be worn and used multiple times with proper care. In addition, our standard set comes with sticky tabs, which are a convenient way to wear and remove your pressons without damaging them or your natural nails.

If you follow the correct operating steps, sticky tabs can make your pressons last for 5-7 days. Our set comes with 6 sticky tabs, which can be used up to 6 times.

Nail glue can prolong the wear time of press-on nails for up to 15-20 days. However, the glue residue left on the press-ons after removal can affect their subsequent reuse. Therefore, we recommend using sticky tabs for initial wear and switching to glue after a certain period of time to maximize the use of press-on nails.

How to Wear？

• Remove the nail file and lightly polish the nail surface to remove grease.
• Wipe the nails surface clean with an alcohol cotton pad, then let dry.
• Choose the right size press-on nails and stick the jelly glue on the back of the nails.
• Press the nails from the front edge of the nail root for about 10s until it’s firmly attached.
• After pasting, use nail file to correct the edges neatly.

HOW TO REMOVE？

The best way to remove the press on nails is to soak them in warm soapy water for 3-5 minutes, then use a wooden stick to lift the edge and gently wiggle it around to remove it.

Watch video to learn more→

Some products have metal accessories attached, and these accessories may oxidize over time. When you are not wearing them, it is best to store them in a dust-proof box. If you have many nail sets, you can prepare a convenient nail collection book to store them for easy matching and searching.

We can do themed custom designs or customize different shapes, lengths and sizes from existing styles. (We can be contacted via Instagram or email)
If you need to customize the length, shape and size of our existing styles, you can choose it on the page, there is no fixed standard for the customized size, so you need to make a NOTE ❤️.

Try it now!

1. You can take measurements through our tutorial videos and we support absolute customization of sizes.👇
https://www.instagram.com/reels/Cv-UelUALbR/

2. Also if you are too lazy to measure or think your measurements are inaccurate, you can purchase our sizing kits, and if you choose to purchase our kits after determining your size, we can refund or exchange the sizing kits to you.

3. Lastly, if you have taken your own measurements, but upon receipt realize that your measurements were incorrect and the kits you purchased do not fit your size, we can either make a free refill of your kits, one set only, to be sent with your next order, or you pay for shipping costs, and we can remake free the set and ship them out for you.

As all of our products are handmade, there is a certain production cycle. In order to ensure that your nail set is perfectly presented when you wear it, our production time is set to 7-10 business days. Once the product is made, we will ship it to you as soon as possible after checking it for any errors.

Any products labeled "Ready to ship" Will be shipped within 1-2 working days.

• Global shipping | free shipping all orders $40+
• When you enter the payment page and complete your address information, the system will match the shipping options and corresponding fees for your region.
• The express shipping fee is approximately $5.1-$7.5.
• The standard shipping rate is approximately $4.2-$9 (for most countries, the standard shipping fee is $4.99-$6.99).
• Tip: We will add more freight information at any time according to the logistics situation.if you have any questions about logistics, you can email or send us a message.

JOYEENAILS ships worldwide.
Global shipping time is about 4-15 Business days. (Contact us if your country is not included)
Standard Shipping 4-10 Business Days (US/AU/UK/DE/FR/IT)
Standard Shipping 6-12 Business Days (CA/AT/BE/CH/DK/ES/FI/IE/NL/NO/PT/ SE/HU/LU)
When your order is over $40, you will receive free shipping privileges.
If the website does not deliver to your country/region, please email or message me and i will add your destination to the website.

We use the fastest international air shipping method, but because the logistics company we use currently cannot synchronize the information in time, so there will be "not found". When the parcel arrives in your country, the information will be displayed normally, and the parcel will be delivered within 1-3 working days.

You can check online through the logistics order number provided, or you can find the relevant information in the logistics checking links we have prepared for you. Track My Order.→

1. Failed Delivery Due to Contact Issues
   If the logistics carrier reports being unable to contact you, resulting in a failed delivery, a re-delivery fee will apply. The carrier calculates the cost, and your package will be sent again once paid.
2. Undelivered Packages

• All packages sent to different countries use a tracked logistics service. When your package is shipped, our system sends you an email with the tracking number. You can use this number to monitor the delivery progress on the carrier's website or through the tracking link provided on our website. Our system also sends updates at each key stage of delivery.
• Please contact us immediately if you do not receive your package, and the carrier’s tracking system confirms it as lost. We will remake and resend your items at no additional cost to you.
• If you receive a delivery confirmation email and the carrier’s tracking system shows the package as “delivered,” the delivery will be considered complete. The tracking information serves as the Evidence of final delivery. We cannot offer compensation for packages lost after delivery and recommend signing for packages in person.